OPSIS Privacy Statement

OPSIS PRACTICE MANAGEMENT SOLUTIONS Ltd.

 

Click here to read our Website Terms of Use

Support and Data Conversion Policy re Data Protection Act 1998

Download this Privacy Policy as a PDF document 50Kb

 

PRIVACY POLICY

IRIS Software Group Limited is committed to protecting and respecting your privacy.

This policy (together with our terms of use (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the nominated representative is data controller at IRIS Software Group Limited of Riding Court House, Datchet, Berkshire SL3 9JT.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information that you provide by filling in forms on our sites www.opsisltd.com , www.opsisltd.co.uk (and any related sub-domains) and www.iris.co.uk (our sites). This includes information provided at the time of registering to use our sites, subscribing to our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by IRIS, and when you report a problem with our sites.
• If you contact us, we may keep a record of that correspondence.
• IRIS may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our sites and of the fulfilment of your orders.
• Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our sites and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our sites.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our sites.

Please note that our advertisers or other third parties who publish information on our sites may also use cookies, over which we have no control.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff, operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. IRIS will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from our sites is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or electronic means.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please write to us at our IRIS registered office address.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If IRIS or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of IRIS, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at data.controller@iris.co.uk or by writing to us at our IRIS registered address.

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Company Secretary at companysecretary@iris.co.uk. If you have any questions about the security at our website, please contact the Webmaster at the following address webmaster@iris.co.uk.

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OPSIS Website Terms of Use

OPSIS PRACTICE MANAGEMENT SOLUTIONS Ltd.

 

Click here to read our Privacy Policy

Support and Data Conversion Policy re Data Protection Act 1998

Download these Terms of Use as a PDF document 41Kb

 

Terms & Conditions of Use

The following terms and conditions together with the IRIS Privacy Policy govern your access to and use of the OPSIS website located at http://www.opsisltd.com , http://www.opsisltd.co.uk (and any related sub-domains) and the IRIS website located at http://www.iris.co.uk (“the Websites”).

Please read these terms and conditions carefully. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THESE SITES.

Using or accessing the Websites indicates your acceptance of these terms and conditions. IRIS may change these terms and conditions or the Privacy Policy at any time by updating this page. You should visit these terms and conditions each time you visit the Website to review the current terms and conditions by which you must abide. All communications regarding the Website should be addressed to the IRIS Software Webmaster at the following address webmaster@iris.co.uk.

COMPANY INFORMATION

This Website is operated by Opsis Limited and OPSIS Practice Management Solutions Limited, the former a company incorporated in Northern Ireland with registration number NI040497 registered address Unit 1E, Three Rock Road, Sandyford Industrial Estate, Dublin 18, the latter a company incorporated in England and Wales with registration number 2498463, registered address Riding Court House, Datchet, Berkshire, SL3 9JT. Both companies are part of IRIS, that is  they are both subsidiaries of IRIS Software Group Limited ("IRIS"), a company incorporated in England and Wales with registration number 6294985, registered address Riding Court House, Datchet, Berkshire, SL3 9JT, England and Registered VAT number 678 7928 53.

SITE ACCESS

Access to and use of the Websites is permitted on a temporary basis and is subject to these Terms and Conditions. IRIS reserves the right to withdraw or amend the service it provides on the Websites without notice and to revise, change, modify or delete the content of any part of the Websites at any time in its sole discretion. IRIS does not accept any responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of the Websites for any reason. IRIS is under no liability to update any information contained on the Websites. IRIS reserves the right in its sole discretion, to terminate your access to all or part of the Websites with or without notice.

COPYRIGHT & TRADEMARKS

Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is subject to copyright owned by IRIS (©IRIS Software Group Ltd 2009) or used under licence from third party copyright owners. You may print off one copy, and may download extracts, of any page(s) from the Websites for your personal reference. You must not modify the paper or digital copies of any materials you have printed or downloaded from the Websites in any way and you must not use any photographs, graphics, video or audio sequences separately from any accompanying text. You must not use any part of the materials on the Websites for commercial purposes without first obtaining a licence from IRIS or its licensors. IRIS is the owner of all IRIS and Opsis trademarks appearing on the Websites and reserves all rights in respect of such trademarks.  All other trademarks appearing on the Websites are the property of their respective owners.

NO WARRANTY

The information and materials contained on these Websites, including text, graphics, links or other items are provided without warranty of any kind. IRIS does not warrant the accuracy, adequacy or completeness of any of the information and materials on these Websites. Furthermore whilst IRIS makes every effort to ensure that the content is accurate and up to date, nothing in these pages should be construed as advice in relation to the purchase of software or associated services. IRIS expressly disclaims any and all liability for errors or omissions therein and any reliance placed on such information and materials by any visitor to the Websites. By using the Websites you confirm that you have not relied on any content contained therein.

To the maximum extent permitted by law, IRIS, hereby expressly excludes all conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.

EXCLUSION OF LIABILITY

In no event will IRIS be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with these Websites or use thereof or inability to use by any party, or reliance on the contents of these Websites, or in connection with any failure of performance, error, omission, interruption, defect, delay or failure in operation or transmission, computer virus or line or system failure, even if IRIS is advised of the possibility of such damages, losses or expense. This exclusion clause shall take effect to the fullest extent permitted by law.

LINKS TO OTHER SITES

From time to time the Websites may also include links to other third party websites. These links are intended to provide further information and are not intended to signify that IRIS endorses such websites and/or content or is in any way affiliated with the linked websites. IRIS has no responsibility for the content of the linked website. It is your responsibility to check the terms and conditions of any other websites you may visit. Further links provided by these websites or resources are not investigated, verified, monitored, or endorsed by IRIS and are used at your own risk. You may not create a link to the Websites from another website or document without IRIS’ prior written consent.

SUBMISSION

All information submitted via these Websites shall be deemed and remain the property of IRIS which shall be free to use, for any purpose, any ideas, concepts or know-how contained in such information. IRIS shall not be subject to any obligations of confidentiality regarding submitted information except as outlined in the Privacy Policy or as otherwise specifically agreed or required by law.

PRIVACY POLICY

IRIS processes information about visitors to the Websites in accordance with the Privacy Policy. By using the Websites, you consent to such processing and you warrant that all data provided by you is accurate.

VARIATION

These terms and conditions are subject to change and can be modified at any time without notice.  You are bound by such revisions and should therefore visit these Terms and Conditions each time you visit the Websites to review the current terms and conditions by which you must abide.

GOVERNING LAW & JURISDICTION

These Websites are controlled by IRIS from our offices in England. Those who visit the Websites from other locations do so of their own initiative and are responsible for compliance with all applicable local laws. All access to and use of these Websites, including obtaining the facilities, products or services offered through these Websites, and any claims arising from, or related to, your access to or use of these Websites will be governed by the laws of England & Wales and you agree to submit to the exclusive jurisdiction of the English courts.

 

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Data Protection Act 1998

OPSIS PRACTICE MANAGEMENT SOLUTIONS Ltd.

DISCLAIMER & PRIVACY POLICY

Click here to read our Website Terms of Use

CONTENTS:

Support and Data Conversion Policy re Data Protection Act 1998
Further information on Data Protection and Personal Privacy

Support and Data Conversion Policy re Data Protection Act 1998

As a software house we naturally have to perform work of a support or conversion nature on the databases that our software products use. In some instances this will require our customers to send a backup copy of a database to OPSIS' offices for us to fix a problem, or so we can upgrade or convert the database from one software format to another. We may also need to remotely access your computer system for the purpose of supporting our software products.

During the course of these services we do not normally "control" or "process" (change) any personal information held in the database. Since the majority of our customers are within the legal profession, and record personal information about their clients in our software databases, they will usually be registered as Data Controllers under the Data Protection Act 1998, and according to the Seventh Principle of the Data Protection Acct PA 1998 Legal Guidance document it is the responsibility of that Data Controller (you, as our customer) to ensure adequate security measures are taken by OPSIS in the handling of that data. We recommend this is accomplished by drawing up an appropriate contract specifiying the required security measures and precautions you (in your capacity as Data Controller) require of OPSIS to safeguard the information.

To assist with this we have provided a basic template contract for you to give permission to OPSIS so that we may perform the required services on the data you control.

Click here to download the Contract ( in Adobe Acrobat PDF format), which you should print out then read, approve, sign the form and fax back to us. We will then counter-sign and send you a copy.

Please note that this is only a basic template and you should provide your own contract if you feel it does not accurately state the terms and conditions you require.

OPSIS Practice Management Solutions Ltd take similar precautions as outlined in the Seventh Principle to ensure the security of any data whilst in our possession.

We have provided the above document in PDF format, indicated by the image, for you to download and view or print on your computer. To view Adobe Portable Document Format (PDF) files you will need to download Adobe Acrobat PDF Reader, click here to go Adobe's download pages. You will only need to do this once.

Further information on Data Protection and Personal Privacy

For further information from us on data protection and privacy contact:

The Data Protection Manager
OPSIS Practice Management Solutions Ltd.
Summit House
Alma Park Road
Grantham
Lincs.
NG31 9SP

Telephone: 0844 815 5751

Email: 

Information on the Data Protection Act 1998 is also on the Information Commissioners web site at www.dataprotection.gov.uk.

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Feedback Form

We value your Feedback.....

Thank you for taking the time to browse our web site.

If you have any ideas or general questions about our products, or suggestions for us to improve our information or services we would appreciate you taking the time to complete the feedback form below.

For Brochures, Demonstration Requests and Pricing please fill out the seperate Brochure Request Form. Please note that this page is not intended for support queries. Please visit our Contact pages for Helpdesk telephone numbers and support e-mail addresses.

General Feedback Form
Name:* (required)	Mr. Mrs. Miss Ms.
Company Name:
Address:* (required)
E-mail Address:* (required)	Please enter your e-mail address exactly. Your e-mail address will only ever be used by OPSIS. We adopt a strict anti-spam policy and will not give your e-mail address to any third-party.
Telephone Number:
Question/Comment:
How did you hear about us?:	Please select AOL Ask Jeeves Google MSN Yahoo Other Internet Search 124 Law Law Gazette Law Society SSG Solo Magazine Word of mouth Another web site Other - Please give details
I would like someone to contact me regarding this feedback
Please type the above Security Code here:	To combat "Spam Robots" we have introduced a security code to verify you are a real person. Please type the code displayed into the Security Code box below it. If you are unable to see the image clearly, click the Generate New Image button to obtain a new code.
We do not sell trade or rent your information to others. By clicking this Submit button you confirm you have read and accepted the terms of our Privacy Policy (which you can view here), and you agree to our use of your personal information for the purposes described, in accordance with the Data Protection Act 1998.

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