James J. Kelly & Son Millennium Accounts / Solicitor Case Manager

Joe Kelly, principal of James J Kelly & Son in Templemore, Co Tipperary gives his view on the OPSIS system. Both Solicitor Case Manager and Millennium Legal Accounts have been installed for the past 3 years. The practice currently has 5 users.

What was the main reason for looking at a Case Management/Accounts system?

To streamline the flow of info.
To ensure quality of service.
To ensure uniformity.

How did the staff adapt to the changeover?

Fair

How did you find the training from OPSIS?

Good

What are the main advantages of the system in comparison to before having it installed?

Access to all types of information.

In what ways has it made a difference to the practice?

Has created a new dimension in that output has increased substantially.

Have you noticed an increase in productivity, if so in what way?

Yes, less duplication

Are you satisfied with the level of ongoing support from OPSIS?

Yes

Would you recommend OPSIS, why?

Yes, very professional in approach. All staff are very well trained. I have recommended OPSIS to many colleagues.

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For further information on Solicitor Case Manager or Millennium Accounts contact:

Unit 1E
Three Rock Road
Sandyford Industrial Estate
Dublin 18
(T) 01 2942903
(F) 01 2942931
(E) 

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